The inaugural Service World Convention 2016 was just held at the end of October at the Tropicana Hotel in Las Vegas. The event was presented by Service Nation Inc. and BNP Media, who wanted to do something beyond a traditional seminar. As a result, Service World Convention provided one of the most impressive lineups of keynote speakers, educational seminars, and face-to-face networking opportunities many attendees had ever seen. Consequently, more than 700 HVAC, plumbing, and electrical contractors attended the event from all over the country. CEO Matt Michael commented on the turnout: “If Service World is this good right out of the chute, imagine how much better it will be in 2017. Every contractor owes it to their business to attend Service World every year.” But what was it that made the Las Vegas HVAC convention so successful?
Event organizers recruited an impressive lineup of industry leaders to speak at the convention. Hudson Inc. CEO Adam Hudson and “Blue Collar Coach” Kenny Chapman were among the keynote speakers. In addition, former race-car driver turned motivational speaker, Derek Daly, gave a heartfelt appeal to all HVAC contractors in attendance. “The greatest power we all possess is the power to choose,” he said. “You must make a choice to step closer to extraordinary because, if you do, it doesn’t matter what your competition does.”
Training and educational seminars were provided in four categories, or “lanes”. These included leadership, sales, business development, and marketing. Todd Liles, founder of Service Excellent Training, provided an in-depth panel on hiring millennials. The presentation was titled Killing the Professional: How to Create a Sustainable Team Member. During his speech, he spoke of the importance of the hiring process and of hiring millennials. “Millennials think differently than older generations. Is it bad? No, but it’s different,” he said. “Millennials are not the future, they’re our now. We have to be flexible and willing to do what it takes to find the help we need.”
Service World Convention 2016 drew more than 700 attendees, all made up of HVAC, plumbing, and electrical contractors. Organizers are already beginning to plan next year’s convention, as a result of the enormous success of the Las Vegas HVAC convention. The 2017 Service World Convention is set to take place at Mandalay Bay in Las Vegas.